Their tires are quite expensive as well. If I'm going to spend over $1,000 on 4 tires, the least they could do is mount and balance for free.
while buying a car.
This is one review I hate to write but here goes.
I wouldnt even look at buying or looking at another car at this place ...
Best sales and service team around; real professionals. Good value. Great product.
So far so good after the stealthy franchise sale. My wife has a caution light for coolant on her Volvo which was purchased at the Beyer Volvo Subaru Kia on Rt1 Alexandria almost two years ago. She called and got an appointment thinking it would be there. Arrived and found the entire Volvo franchise had been sold/moved to Lindsay Cadillac near I-395. Went there and were given excellent service. Happy with the change but a bit surprised and perplexed with how we found out. Hope the great level of service continues at Lindsay.
i told them NO what if its not the car i want what if there is a knock in the engine what if the trans slips
I had my car towed to the Alexandria location & when I told the service manager what I needed he told me I was looking at $450 in costs to have it programmed. I told him I already got a key cut at the Falls Church location & all I needed was it programmed, he then proceeds to say you're still looking at $300 in costs. I then told him that the Falls Church location told me $200, he then had a change of heart & said well we'll see if we can do for $200.
I was calling for a week.Every other day to check if a '10 LEXUS was still available , I was told yes yes yes yes ..
at the end they wanted me to buy a completely different car (year make and model)
they said the car was sent to auction because i came to late (3PM) the only way they would bring it back was if i paid the vehicle PLUS the tow (both ways), ( keep in mind i havent even seen the car)
on the other hand they should have some one nice answering the phones
These days everyone offers some sort of a deal if you buy 4 tires. You can find better price and deals somewhere else.
Oil change is pretty cheap for dealer service. However, waiting 3 hours to get the oil changed with an appointment is quite slow. I don't think I've ever waiting this long for an oil change.
*mmmhm* *yeah* *sure* * hell naw*is not a reply we are not in the streets
When I picked up my car yesterday the service manager told me that my driver side window doesn't roll up or down & someone should be bringing my car around. I let him know that I was aware of the window & he handed me my receipt. After reviewing my receipt I noticed that it said my airbag light & service light was on. The service was a known issue however there wasn't any issues with my airbags until it was under their care (I know it sounds cliche), also once my car was brought to me I noticed the tint on my driver side window had been scratched.
My guess is this was from the mechanic attempting to roll down the window. Why he needed to roll down my window is beyond my knowledge since we had 65 -70 degree days here all week. My AC was cranked up to the max, again I don't know why when the weather was not hot. No one bothered to mention that the tint was scared before I got my or offer some type of reimbursement.
I spoke with the service tech there & I told him I've been calling other volvo locations & they have been giving me prices almost 2x the amount that they charged me in Falls Church. I was able to get a key cut there but since I did have my car with me I couldn't get it programmed at the Falls Church location. I asked the service tech how much it would be to have the key programmed & he said it shouldn't be over $200. He told me to have my car towed to the Alexandria location since they're closer to where I live.
I needed my car key replaced so I called the service dept 10+ times w/o an answer & I left messages & never got a return call. This prompted me to reach out to their other location in Falls Church which has impeccable customer service & was able to answer all of my questions in one phone call. Since I couldn't get anyone at this location I went to the Falls Church location & got a key cut for my car.
still kept telling me to pay for it to bring it back
I guess they figured since the window didn't work it's not their fault that they caused the scratches. I would not recommend this location to my worst enemy. If you can spare the time to drive to Falls Church please do so. The team there is friendly, honest, responsive & not trying to take you to the cleaners. PLEASE STAY AWAY FROM THIS LOCATION. If I could give a half star I would.
Never have I experienced rudeness, cold shoulder etc etc
The day i went to test drive the Lexus
Lindsay Volvo Cars Of Alexandria is a US Car Dealer based in Alexandria, District Of Columbia. Lindsay Volvo Cars Of Alexandria is located at 1605 Fern St, Alexandria, VA 22302, USA.
Please contact with Lindsay Volvo Cars Of Alexandria using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Lindsay Volvo Cars Of Alexandria opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Dealer in Alexandria