no manager Jiff then there is no customer service....I went in this week and the unperson able robot salesperson trash talked the old boy...i could read into the small minded small business "politics" a mile away..from what I could piece together sounds like he got a better job offer somewhere else and the owner took things personally,one of "those kind" of bosses..all I know is i will never step foot in the store again...the atmosphere is very stale and negative without the guy,also seems a bit messy and disorganized now ..hopefully he was scooped up by the competition down the avenue and puts em' out of business!
I'm always looking for random stores to take my dogs. The big box stores all carry the same thing, so it gets a little mundane. I'm really glad I found this gem, they had tons of stuff I hadn't seen before and what was even more surprising was their prices! My dog breeder was really assertive about buying high quality dog food, so I got in the habit of buying Orijen, Acana, and Heritage, all of which never offer discounts. This place has the best prices I've found so far, and I buy several healthy chews that I haven't found anywhere else. The gentleman who helped me was awesome, he had a wealth of product knowledge and advice. Bonus points for being across the street from Dairy Godmother custard, just another excuse to stop by!
You won't find a better place for your puppy. They love them as if they were their own. It's like being in a indoor dog park but only better. Because all dogs go through an evaluation so you can rest assured that all the other dogs are friendly. They are well supervise. If you board your dog here. why you're away they actually sleep in the room with the staff member they watch TV as if they were at home .Best place ever. They get to play with all their other friends while you're away. It's like a mini vacation for your dog.
top notch,highly recommend!
!UPDATE!
Nice boutique, staff very unfriendly. We brought our dog for our first visit to the store today and the 2 women working never spoke a word to us! No hello or goodbye, nor did they acknowledge the Dog. Very disappointing visit. No intentions of returning due to such poor service.
Great place to find something new! Staff are ready to help and store stocks items you're not going to find everywhere
this is the best dog store in Alexandria by far....the times that I have been in I am always greeted by Jiff,I think he's Swedish maybe..a jovial bespectacled fellow who is always willing to steer me to the right food and such for my little poo-poo...I only really shop here because of him..its a little out of the way for me but he makes it worth the trip..a pleasure to stop in every time he's there...his knowledge far exceeds dogdom... he is a human encyclopedia of randomness...you gotta love the guy!
The Dog Store is a US Pet Store based in Alexandria, District Of Columbia. The Dog Store is located at 2301 Mt Vernon Ave, Alexandria, VA 22301, USA.
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