Really great repair department. Would highly recommend to anyone looking for car repairs.
Great service!! The reception behind the counter is always so friendly and welcoming! I recently had my second visit for a last minute oil change. I arrived a few minutes before they opened and realized I had a meeting in an hour. Since I needed to be in and out, with 30 minutes for driving time. they completed my oil change and replaced my windshield wiper blades in 20 minutes. My first experience was an oil change, inspection and tires balanced and rotated. They had my out in no time. My only complaint was I was given someone else's hubcap on a tire. They had me come back to fix their mistake. I wouldve rated them a 5 but this was a mistake that was clear if I had looked my car over. If you want great service, this is a place to come!
Beware if you take your vehicle here for repairs. I would suggest a 2nd opinion. I have a full size truck. I took it here for a convenient oil change while on a project in the building next door. I was told my rear brakes were in immediate need of replacement and couldn't wait. I had purchased ceramic brake pads for this truck and questioned the need. I told the service rep that if they were indeed that bad that I wanted him to keep the old pads as I would need to use them for proof based on warranty I have on the pads. The person said he wanted to double check and would call back. I then received a call back saying they could make it through another oil change. I since took it to the dealership for some recall work and asked about the rear brakes. I was told they were in good shape and wouldn't need to be replaced for some time, possibly the next inspection which was almost a year away).
Outstanding service! Got stuck here as my car broke down when I was traveling. They paid my overnight stay in a hotel and the manager got up at 5 AM to personally trouble shoot my car. These guys deserve 20 stars!
I had been going to this place with my parent as a child (different owners then) so I assumed the service was still great. Brought my car in for an inspection last year. They told me that a belt needed to be replaced in order to pass inspection, so I got it replaced with them. Immediately after what should have been a simple repair, my four year old vehicle that had never been in an accident, had no prior damage, minor or major repairs...would no longer accelerate properly (it would just stop accelerating on the middle of the interstate) and my AC stopped working. The manager at the time was polite in delivery but extremely condescending in language and told me they were not responsible for what was happening to my car. The owner and manager agreed to fix their technician's mistake but would charge me. I ended up spending over $1,000 in repairs at a Nissan auto service (the place I should have gone to in the beginning). Avoid their services at all cost. Get gas and leave.
Barber S Auto Service is a US Car Repair based in Alexandria, District Of Columbia. Barber S Auto Service is located at 4368 King St, Alexandria, VA 22302, USA.
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