I have lived in Alexandria for over 25 years and have been a customer of Kesterson's throughout the years. Recently, they installed a hot water heater in my home that was significantly dented. I called them immediately to express concern and six weeks (and over ten phone calls) later, I have yet to hear back from the owner, as requested. I have spoken with the manager several times, and he has handled this situation very poorly. The best thing about Kesterson Plumbing that I can report is the wonderful woman named Blair Armstrong who answers the phone. She is kind and professional and has been the only person at Kesterson Plumbing to be responsive. I hope they know what a great employee they have and are rewarding her for her excellent service.
EXCELLENT EXPERIENCE! Do yourself a favor and call this plumber when you need one.
These guys are awesome. I wouldn't hesitate to recommend them to anyone. In a time of crisis -- a broken sewer line on my property -- they went above and beyond to get it fixed. Thanks Jotis, Roger, Marco and Scott for all that you've done for my family to get this problem fixed once and for all.
A pipe burst in our house, I called three plumbers that were quoting "emergency" premiums, even though I explained I didn't need someone out ASAP and the water was off, so it wasn't an emergency. I called Kesterson Plumbing and they told me someone would be out in the afternoon or evening, depending on other projects---Dan arrives early ( before noon) and immediately tackles our problem. He attempts the most cost effective, least damaging route to get to the pipe and leaves our house spotless. He explains the whole process to me at the end and goes through everything he did, also mentioning some preventative measures we can take to protect against this happening again. Dan is obviously a master tradesman and a complete professional. The total bill was less than the other plumbers were charging for their "emergency" fee. Bottom line: Master tradesman and fair prices, something that is hard to find. Thanks Dan and you will continue to have our business Kesterson Plumbing!
i've used Kesterson for almost 20 years. Some of their guys are not too sharp others are OK. They are decent and reputable
Their "fix" broke after 4 months
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Kesterson Plumbing Heating Inc is a US Plumber based in Alexandria, District Of Columbia. Kesterson Plumbing Heating Inc is located at 1809 Mt Vernon Ave, Alexandria, VA 22301, USA.
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