My husband took our child there a couple weeks ago for an ear infection. Even though our son has a primary and secondary insurance we have used in the past they couldn't locate the secondary insurance in their system. He was asked to pay over $200 before he left when there was no balance. When I called billing the next morning to give them the secondary insurance information they already had, they said I'd have to wait months for the claim to go through. They should have never asked us to pay a balance we have insurance to cover. I've decided our family will use another hospital.
The hospital staff has been mostly good, but some have been unprofessional and
Complete and udder TRASH! very disrespectful and unhelpful. My family wanted to all be in attendance for the birth of our nephew and we were told only 5 people can be in the hospital. Not the delivery room THE WHOLE HOSPITAL! That is completely unacceptable and disgusting that you wouldn't allow an excited and close-knit family to enjoy and rejoice a new life and addition to their family. I recommend having a baby on the side of the rode in a ditch during a hail storm than to come here. VA sucks!!!
Billing is disorganized. I've been to this hospital with my children and many times over the years. In fact, my father in law, a hospital director, is visiting and spending the night ther.
unresponsive. The room was filthy! My mother's room was not cleaned after last patient: under the bed, the food table on top and the inside was disgusting, brown drippy stuff on the shade, bathroom door had something dripping down it, the bathroom was unclean, thick dust in the bathroom vent. Hard to believe this place is suppose to be a place to care for ill people. Very disappointed in this INOVA facility.
The ER and ICU and Radiology staff are exceptional! They made life and death decisions, calmly, professionally and timely. They treated me very well and I owe them my life. INOVA Alexandria Hospital (Stroke Center), thank you, thank you, thank you!
I had a nice experience in this hospital. Went to the Emergency Department and it did not took long for me to be attended to. Everything was well coordinated upto admission. Nurses were all good. I was admitted in Unit 23 and everyone was good to me especially the nurses.
Inova Alexandria Hospital is a US Hospital based in Alexandria, District Of Columbia. Inova Alexandria Hospital is located at 4320 Seminary Rd, Alexandria, VA 22304, USA.
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