NEVER. GOING. BACK.
EVER.
I am a regular customer here and join their weekly rides out of the shop. I really can't say enough about these guys. They're mechanics are super knowledgeable and have helped me out of many jams and are always happy to answer any question. Their sales people are super friendly and it's just the type of local bike shop I've always loved. Engaged in the community, approachable and great for more advanced riders. Also Bill's wheels are the best in the nation. Go here if you need anything bike related.
As competitive as the retail landscape is these days, customer service will be the differentiator. The tall, grey-haired bespectacled manager doesn't realize this. His employees do, though.
Came by today for the first time and had a great experience. Was looking for a specific bike and they had it in stock and ready for a test drive as soon as I got there. Wonderful selection and very knowledgeable staff. Will definitely return!
Great place for bike stuff and service. Always quick repairs and reasonable prices. It's also nice to see someone around selling mountain bike parts.
Knowledgeable, helpful staff, good selection, and able to accommodate special orders quite quickly. Will definitely be a repeat customer. Very happy with Spokes Etc!
Spokes Etc is a US Bicycle Store based in Alexandria, District Of Columbia. Spokes Etc is located at 1545 N Quaker Ln, Alexandria, VA 22302, USA.
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